[Help] Terrasync server keeps stopping

TerraSync is a cloud drive service application that helps users build their own private cloud drive services with their TNAS devices.
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EriChan
TM Support
Posts: 425
Joined: 06 Jan 2026, 12:27
China

Re: [Help] Terrasync server keeps stopping

Post by EriChan »

MMarty wrote: ↑28 Sep 2026, 13:46
Thank you for the follow-up and for sharing your test results with 40GB of RAM.

Our team has already addressed this issue in an upcoming optimization. Please stay tuned for the next TerraSync update release.

Thank you again for your valuable feedback and support!
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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MMarty
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Joined: 19 Aug 2026, 15:43
Australia

Re: [Help] Terrasync server keeps stopping

Post by MMarty »

I just installed the update and it now works. The memory issue appears to be fixed.

Thank you
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EriChan
TM Support
Posts: 425
Joined: 06 Jan 2026, 12:27
China

Re: [Help] Terrasync server keeps stopping

Post by EriChan »

MMarty wrote: ↑18 Oct 2026, 09:55
Thanks for your follow-up feedback！
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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