TerraMaster Forum

I've recently updated to TOS 7 and installed latest CloudSync app, and where before (on TOS 5) I could sync my cloud data into an encrypted shared folder, now it won't let me select any. The only folders I see in the list when creating new task (and choosing local destination) are unencrypted ones.
Of course all encrypted folder are mounted and accessible. I even can see them in Dupl Backup on the same step, but not in CloudSync for some reason.
I tried tinkering with folders' permissions, creating new ones, rebooting, reinstalling etc, and nothing worked.

Am I missing something? Is this intended change? Or perhaps it can be fixed somehow?

Thank you for the detailed description. No changes have been made to the system, and the option to select encrypted folders remains available. You need to mount the encrypted folder within the shared folder interface first, and then try creating the task again. If it still does not work, please contact us online via this link: https://salesiq.zohopublic.com/signatur ... 97d0be8892

Yeah, I get it about mounting first, but still none of 4 my encrypted folders show up.


I'm on ARM (F4-212) if it is of any help, CloudSync version is 3.2.037 and UI is a bit different from yours.

Atedos wrote: ↑20 Sep 2026, 05:38

Thank you for your feedback!

We have confirmed that this issue indeed exists in the ARM version of CloudSync, and it will be fixed in a future release. Please stay tuned.

Thank you for your patience and support.

Thank you!

Hello there!
Could you please tell if there is any ETA on when to expect updated version?
There have been a whole OS update in past few days, but none for the app itself.

TOS system updates and app updates are independent of each other.

The new version of CloudSync for ARM models is currently in the testing phase. Once it passes testing, we will release it in the App Center and push it out. Thank you for your patience.