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Unable to find/detect Imou "Ranger Dual Pro"

Posted: 19 Oct 2026, 16:47
by JanDK
Hi,
I am unable to get Surv.Man. to find/detect this camera-model (Imou Ranger-Dual-Pro).

Without issues, I have found all our IP-cameras, from 2024 and forward, but not the that model!

I have been through it all ...
- first the auto-method (onvif - search, with name+pwd),
- then manual method (onvif - ip-adress ..
- then RTSP (with various different settings/input).

And, I am able to view the camera's streams, with VLC (RTSP),

I think the issue is the "Path" parameter ... which neither Imou nor an AI has been able to help with.

(I have been setting-up IP-cameras on 3 different NAS-OS's, and this is the first time, that I end up "Pulling out my hair"!

Re: Unable to find/detect Imou "Ranger Dual Pro"

Posted: 19 Oct 2026, 19:59
by TMzethar
Please let me know the model of your NAS and the TOS version you are using.
If you are using the latest TOS version and the new version of Surveillance Manager, we can arrange for an engineer to help you troubleshoot the issue remotely.
https://salesiq.zohopublic.com/signatur ... 97d0be8892