Unable to open, same issue on another computer. Cyclic redundancy check error, Disk Management shows RAW format.
Applicable Models
D5-300
The partition file system may be corrupted. (For large-capacity disks, the exFAT format is not recommended. On Windows, NTFS is recommended; on macOS, APFS is recommended.)
Please try to repair the file system.
Windows method:
- Click "Start", open "Run", type "cmd" and press Enter to launch the Command Prompt.
- In the Command Prompt, type "chkdsk H: /f" and press Enter to execute (H: should be replaced with the drive letter of the faulty disk).
macOS method:
Open "Disk Utility", select the USB volume on the left.
Click "First Aid" at the top and perform the repair.
After the repair is complete, try manually "Mount".