The RAID status and disk status are both normal, but the drive letter cannot be displayed. After re-plugging the disk, the drive letter reappears.
Applicable Models
D5-300
- Please try a different USB cable.
- Please try a different USB port.
- Please try connecting to a different computer.
- Please try adding a powered USB hub to ensure a stable connection.
- Please ensure that the original power adapter with the TERRAMASTER logo is being used. Non-original power adapters may fail to recognize the disks properly.