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D4 SSD has no response when connected to the computer.

Applicable Models

D4 SSD

  1. Please note that the device is not compatible with SATA protocol SSDs. Please replace with an NVMe 2280 PCIe protocol SSD.
  2. Please use the USB-C data cable with the TERRAMASTER logo to avoid compatibility and power supply issues caused by third-party cables.
  3. If some M.2 SSDs are not recognized when multiple SSDs are installed, please try testing with only a single M.2 SSD installed to check if the issue is insufficient power supply from the device.