The D5-310 indicator light turns green first, then yellow when inserting a hard drive and connecting to the computer, and the drive is not recognized.

Applicable Models

D5-310

The drive may have compatibility issues. It is recommended to try a different hard drive.
Check if the USB data cable is faulty and try replacing the cable.
Check if the power adapter is an original accessory with the TERRAMASTER logo. A non-original power adapter may cause recognition issues.